Frequently Asked Questions
Everything you need to know about your Peloton gear.
How do I determine my size in Peloton Apparel?
We provide a comprehensive size guide on each product page. Most of our performance gear is designed for a 'second-skin' compressive fit; if you prefer a more relaxed feel, we recommend sizing up.
What is your return policy for workout gear?
We offer a 30-day return window for all unwashed and unworn items with original tags attached. Please note that for hygiene reasons, socks and undergarments are final sale.
How should I care for my high-performance fabrics?
To maintain the integrity of our moisture-wicking materials, we recommend machine washing in cold water with similar colors and air drying. Avoid fabric softeners and bleach.
When will my order ship?
Orders are typically processed within 1-2 business days. Standard shipping usually takes 3-7 business days depending on your location within the continental US.
Can I use my Peloton Membership credits on apparel?
Yes, valid referral credits and specific membership rewards can be applied at checkout. Simply enter your unique code in the 'Discount Code' field.
Do you offer international shipping?
Currently, we ship to the United States, Canada, the United Kingdom, Germany, and Australia. Shipping rates and delivery times vary by region.